{"id":635,"date":"2026-02-19T19:58:15","date_gmt":"2026-02-20T00:58:15","guid":{"rendered":"https:\/\/peruboros.com\/?page_id=635"},"modified":"2026-02-22T21:17:05","modified_gmt":"2026-02-23T02:17:05","slug":"refund-returns-policy","status":"publish","type":"page","link":"https:\/\/peruboros.com\/es\/refund-returns-policy\/","title":{"rendered":"Pol\u00edtica de Devoluciones y Reembolsos"},"content":{"rendered":"<p class=\"translation-block\"><strong>\u00daltima actualizaci\u00f3n:<\/strong> 19 de febrero de 2026<\/p>\n\n\n\n<p>En Peruboros estamos comprometidos con la calidad y la satisfacci\u00f3n del cliente.<\/p>\n\n\n\n<p>Le recomendamos revisar cuidadosamente esta pol\u00edtica antes de realizar una compra.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">1. Requisitos para devoluciones<\/h2>\n\n\n\n<p>Para que una devoluci\u00f3n sea aceptada:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>El producto debe estar sin uso<\/li>\n\n\n\n<li>Debe encontrarse en su estado original<\/li>\n\n\n\n<li class=\"translation-block\">Debe devolverse dentro de los <strong>14 d\u00edas calendario<\/strong> desde la fecha de entrega<\/li>\n\n\n\n<li>Debe incluir su empaque original<\/li>\n<\/ul>\n\n\n\n<p>Las devoluciones que no cumplan con estas condiciones podr\u00e1n no ser aceptadas.<\/p>\n\n\n\n<p>Peruboros se reserva el derecho de rechazar devoluciones que no cumplan con las condiciones establecidas.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">2. Productos no reembolsables<\/h2>\n\n\n\n<p>Los siguientes productos no son reembolsables:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Productos personalizados o hechos a medida<\/li>\n\n\n\n<li>Productos en venta final<\/li>\n\n\n\n<li>Gift cards (Tarjetas de regalo)<\/li>\n\n\n\n<li>Productos da\u00f1ados por uso indebido<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">3. Proceso de devoluci\u00f3n<\/h2>\n\n\n\n<p>Para iniciar una devoluci\u00f3n, cont\u00e1ctenos en:<\/p>\n\n\n\n<p><a>support@peruboros.com<\/a><\/p>\n\n\n\n<p>Por favor incluya:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>N\u00famero de pedido<\/li>\n\n\n\n<li>Motivo de la devoluci\u00f3n<\/li>\n\n\n\n<li>Fotograf\u00edas (si corresponde)<\/li>\n<\/ul>\n\n\n\n<p>Si la solicitud es aprobada, le proporcionaremos las instrucciones para el env\u00edo de la devoluci\u00f3n.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">4. Costos de env\u00edo de devoluci\u00f3n<\/h2>\n\n\n\n<p>Los clientes son responsables de los costos de env\u00edo de devoluci\u00f3n, salvo que:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>El producto haya presentado un defecto<\/li>\n\n\n\n<li>Se haya enviado un producto incorrecto<\/li>\n<\/ul>\n\n\n\n<p>En devoluciones internacionales, el cliente es responsable de los costos de env\u00edo y de cualquier cargo aduanero aplicable.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">5. Reembolsos<\/h2>\n\n\n\n<p>Una vez recibido e inspeccionado el producto devuelto:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Los reembolsos aprobados se procesar\u00e1n utilizando el mismo m\u00e9todo de pago original<\/li>\n\n\n\n<li>El tiempo de procesamiento puede variar seg\u00fan el proveedor de pago<\/li>\n<\/ul>\n\n\n\n<p>Los costos originales de env\u00edo no son reembolsables.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">6. Productos da\u00f1ados o incorrectos<\/h2>\n\n\n\n<p class=\"translation-block\">Si recibe un producto da\u00f1ado o incorrecto, por favor cont\u00e1ctenos dentro de las <strong>48 horas<\/strong> posteriores a la entrega.<\/p>\n\n\n\n<p>Incluya fotograf\u00edas para que podamos resolver el inconveniente de manera oportuna.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">7. Productos exclusivos para Per\u00fa<\/h2>\n\n\n\n<p>Algunos productos pueden estar disponibles \u00fanicamente dentro del Per\u00fa.<\/p>\n\n\n\n<p>Las devoluciones de productos exclusivos para Per\u00fa se rigen por las mismas condiciones indicadas anteriormente.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">8. Contacto<\/h2>\n\n\n\n<p>Para cualquier consulta relacionada con devoluciones o reembolsos:<\/p>\n\n\n\n<p><a>support@peruboros.com<\/a><\/p>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>Last updated: Feb 19th, 2026 At Peruboros, we are committed to quality and customer satisfaction. Please review this policy carefully [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-635","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/peruboros.com\/es\/wp-json\/wp\/v2\/pages\/635","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/peruboros.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/peruboros.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/peruboros.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/peruboros.com\/es\/wp-json\/wp\/v2\/comments?post=635"}],"version-history":[{"count":5,"href":"https:\/\/peruboros.com\/es\/wp-json\/wp\/v2\/pages\/635\/revisions"}],"predecessor-version":[{"id":726,"href":"https:\/\/peruboros.com\/es\/wp-json\/wp\/v2\/pages\/635\/revisions\/726"}],"wp:attachment":[{"href":"https:\/\/peruboros.com\/es\/wp-json\/wp\/v2\/media?parent=635"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}