Last updated: Feb 19th, 2026
At Peruboros, we are committed to quality and customer satisfaction.
Please review this policy carefully before making a purchase.
1. Returns Eligibility
To be eligible for a return:
- The item must be unused
- The item must be in its original condition
- The item must be returned within 14 days of delivery
- The item must include original packaging
Returns that do not meet these conditions may not be accepted.
Peruboros reserves the right to refuse returns that do not comply with the conditions stated in this policy.
2. Non-Returnable Items
The following items are non-refundable:
- Customized or personalized products
- Final sale items
- Gift cards
- Items damaged due to misuse
3. Return Process
To initiate a return, contact:
Please include:
- Order number
- Reason for return
- Photos (if applicable)
We will provide instructions for return shipping if the request is approved.
4. Return Shipping Costs
Customers are responsible for return shipping costs unless:
- The item was defective
- The wrong item was shipped
For international returns, customers are responsible for customs and shipping fees.
5. Refunds
Once we receive and inspect the returned item:
- Approved refunds will be processed to the original payment method
- Processing time may vary depending on the payment provider
Original shipping costs are non-refundable.
6. Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery.
Include photos so we can resolve the issue promptly.
7. Peru-Only Products
Certain products may be available only within Peru.
Returns for Peru-only items follow the same conditions stated above.
8. Contact
For any return or refund inquiries: